Privacy Policy

This Privacy Policy explains how CHPH (“we”, “our”, “us”) collects, uses, and protects your personal information when you use our services.

1. Information We Collect

• Personal Information: Name, email, phone number, profile details
• Usage Data: IP address, device information, logs, timestamps
• Uploaded Content: Files, images, or data you submit
• Point-of-Sale (POS) Data: Transaction records, order details, item lists, branch or store information, basic customer contact information (if you choose to store it in the POS system)
• Cookies: Session, authentication, analytics

2. How We Use Your Information

• Provide and maintain the Service
• Improve features and performance
• Secure accounts and prevent fraud
• Respond to support requests
• Comply with legal obligations

Use with CHPH POS and Business Operations

When you use CHPH POS or related business tools, we process data that you choose to input into the system (such as product, staff, branch, and transaction information) solely to operate the Service for you. You are responsible for the accuracy, lawfulness, and retention of any business or customer data you enter.

CHPH does not provide accounting, tax, payroll, or legal services. Any reports, calculations, or exports generated by the Service are for convenience only and may not meet the requirements of your local tax authority, labor law, or other regulators. You must consult your own professional advisors and verify all reports before using them for official or legal purposes.

3. Sharing of Information

We do not sell your personal information.

We may share data only with:

• Service providers (hosting, analytics, security)
• Law enforcement if legally required
• Other users only if you choose to share data

4. Data Security

We use encryption, secure servers, and access controls to protect your data. However, no internet service is 100% secure.

You are responsible for using strong passwords, limiting access to your devices and accounts, maintaining your own network security, and keeping independent backups of any critical POS or business data. CHPH cannot guarantee that data will never be lost, corrupted, or become temporarily unavailable.

5. Data Retention

We keep your data only as long as necessary for the purposes outlined in this Policy, or until you request deletion.

6. Your Rights (GDPR / PDPA)

• Access your personal data
• Request correction or deletion
• Object to processing
• Request data export
• Withdraw consent at any time

7. Cookies & Tracking

Cookies may be used to remember preferences and improve user experience. You can disable cookies in your browser settings.

8. Children’s Privacy

We do not knowingly collect data from children under 13. If such data is discovered, it will be deleted.

9. Policy Updates

We may update this Privacy Policy to reflect changes in law or our practices. Continued use means acceptance of the updated policy.

10. Contact Information

If you have questions about this Privacy Policy, contact:
✉️ [email protected]